Tried but still failed to start the service. Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.ĭid clean boot as recommended but the problem still existed.Ĭomputer A and B have same Endpoint protection software installed with same policy. If the Answer is helpful, please click "Accept Answer" and upvote it. Remote Desktop Services UserMode Port Redirector - Windows 10 ServiceĢ.Did you check below 2 dependencise service are running fine on computer B?ģ.Please do clean boot on issue computer B, after reboot please remote access computer B again, will the UmRdpService service still can not restart normally?Ĥ.Can we logon the issue computer B console by using local admin account and try to disable virus scan software temporarily then restart UmRdpService service, will it still not running fine?ĥ.Can we run below command in command prompt(open as admin) on remote computer B then check if it can find and solve system file issue?ĭism /online /cleanup-image /restorehealth I can't get a credential prompt at all, either on the LAN or remotely, or by IP or hostname. Yesterday afternoon, it stopped allowing remote connections ('Remote Desktop can't connect to the remote computer for one of these reasons.'). Nothing was different about the setup other than the IP's. My MSP took on a new client recently who's been running an RDS server for about 25 users. Recommended state: Manual if using Remote. I have 2 other 2019 servers that are working with this same Template with no issues so I know this isn't the image that was used. Description: Allows the redirection of printers/drives/ports for Remote Desktop Protocol (RDP) connections.
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